Refund policy

1. As all Ecocane products are disposable food-grade packaging items, we are unable to accept returns on purchased merchandise. 

1. If, in the unlikely event, your products arrive damaged, please send an email to enquiry@ecocane.in within 24 hours of receiving your order. Kindly include a picture of the damaged item along with your invoice.

1. Once your return has been approved, we will be happy to provide a refund or exchange. Items will be fully refunded if they were shipped incorrectly, damaged during transit, or both. 

1. We aim to process all returns within a maximum of five (5) days. All return requests are subject to review and approval by our team. 

1. Please get in touch with our team at enquiry@ecocane.in or +91-9990019906 if you have any questions about your return.

1. All statements are subject to change at any time and without notice.